Priority Network Support from Link Technologies, Inc.

Link Technologies, Inc. is a full-service network consulting, sales, and support company built on a strong foundation of serving Wireless Internet Service Providers (WISPs) and traditional ISPs. We deliver complete network design, management, routing, and server support services.

With years of hands-on experience across government, education, hospitality, and enterprise environments, our engineers are trusted to plan, deploy, and troubleshoot mission-critical networks of all sizes. Our services range from quick one-off fixes to complex, multi-layer infrastructure projects.

Why Do I Need a Priority Support Contract?

A Priority Support Contract gives you exactly what it promises—PRIORITY.

All standard support tickets are handled on a first-come, first-served basis. However, Priority Support Contract customers are placed at the front of the line. When urgent network issues arise, your tickets are immediately escalated above non-contract and bulk support customers, ensuring:

• Faster response times during critical outages

• Reduced downtime and business disruption

• Immediate access to senior-level engineers when it matters most

In addition, Priority Support customers receive significant savings:

• 15% off standard hourly rates on the base contract

• Packages available with up to 25% off normal hourly rates

• Hardware discounts included

• Discounts begin at just 10 hours per month

Most importantly, you gain the peace of mind of knowing a dedicated team of experienced network engineers is always ready to support your business.

What Does the Priority Support Contract Cover?

Your contract covers all remote support services across your entire infrastructure, including:

• Routers, switches, wireless equipment, and firewalls

• Major platforms such as MikroTik, Cisco, Juniper, and more

• Windows and Linux server support

• Asterisk and VoIP systems

• Business-critical network and server troubleshooting

We act as an extension of your IT staff—not a replacement. There is no substitute for real-world engineering experience, and that’s exactly what we deliver.

What Is a Priority Support Contract (Network Services Agreement)?

A Priority Support Contract is a minimum one-year agreement between your organization and Link Technologies, Inc. It provides:

• A guaranteed block of support hours each month

• A reduced hourly consulting rate based on your selected package

• Flexibility to use hours for any remote network consulting services

If you exceed your monthly hour allotment, additional time is billed at your discounted contract rate, not the standard retail rate.

For full terms and conditions, please contact our Sales Team.

How Do I Get Started?

Getting started is easy:

Email: Sales@LinkTechs.net
USA: 314-735-0270
Canada: 647-725-7011

Our team will walk you through the available options and help determine if a Priority Support Contract is the right fit for your business.