Consulting Rates
| Consulting & Support Rates | |
Hourly Consulting Standard Engineer | $200 USD / hour
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Hourly Consulting Senior Engineer (Dennis Burgess) | $250 USD / hour
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Scheduled Support Normal Business Hours | $400 for the first 2 hours — Standard Engineer $500 for the first 2 hours — Senior Engineer (Dennis) Minimum billing: 2-hour scheduled call Additional time (after first 2 hours): $200 USD / hour — Standard Engineer $250 USD / hour — Senior Engineer (Dennis) |
Unscheduled Support After-Hours | $800 for the first 2 hours — Standard Engineer $1,000 for the first 2 hours — Senior Engineer (Dennis) Minimum billing: 2 hours Additional time (after first 2 hours): $400 USD / hour — Standard Engineer $500 USD / hour — Senior Engineer (Dennis) |
Pre-Paid Bulk Support 8.5% Discount | Up to 15 pre-paid hours (assumes Standard Engineer) $2,745 USD for the pre-paid block Effective rates: $183 USD / hour — Standard Engineer $228 USD / hour — Senior Engineer (Dennis) Billing increments: ½-hour Scheduled calls: minimum 2 hours (rates above apply) After-hours (minimum 2 hours): $366 USD / hour — Standard Engineer $465 USD / hour — Senior Engineer (Dennis) |
Priority Support Contract Network Services Agreement | 1-year term (auto-renews) Priority tickets are worked ahead of non-contract customers. Package 1 — 10 hours / month (8.5% discount) $1,830 / month — $183/hr Standard Engineer — $228/hr Senior Engineer Package 2 — 20 hours / month (20% discount) $3,200 / month — $160/hr Standard Engineer — $200/hr Senior Engineer Package 3 — 30 hours / month (25% discount) $4,500 / month — $150/hr Standard Engineer — $187/hr Senior Engineer Billing increments: ¼-hour Unused hours: do not roll over Additional hours: billed at the same contracted rate After-hours: rates double |
Additional Terms
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